Grew opt-in email list 500% in one year Generated 32% response rate on esurvey to 4000 subscribers Increased online event ticket sales 100% Increased direct mail response rates from 1.9% to 5.2% via email prenotification Generated read rates over 55%, clickthroughs over 28% Redesigned Intranet and assisted in launch of MS SharePoint portal to 250 employees Increased online coupon redemption 300%
Developed strategic recommendations, site maps and visual prototypes to facilitate site redesign Generated over 2000 quick poll responses to key organizational issues Created and presented executive overview to generate consensus and aid in cross-departmental buy-in
Unique visitors increased 42%, page views 48% visits 36%
Downloads of key technical information increased nearly 100%
Defined information architecture and created user interface, including key employee feedback mechanisms