i5 develops and maintains world-class ecommerce shops & online company stores for its customers. More than just technology though, i5 provides a full service solution, including inventory management, fulfillment, customer care, secure state-of-the-art hosting, as well as marketing and promotion of the store.
Merchandising and Branding Strategy
- Building out a solid merchandising and branding strategy with our team of marketing, branding, and online retailing experts
Online Store and Catalog Development
- Designing a user interface/skin
- Building the product catalog
- Serving in the systems administrative role
- Assisting with systems integration
Analytics Dashboard
- Providing an analytics dashboard that makes for agile product positioning, promotions, placement, and clearance.
Inventory Management and Fulfillment
- Vendor relations and negotiations
- Purchase and management of inventory
- Decoration, pick, pack, and ship fulfillment services
- Managing returns and exchanges
Customer Support
- Providing a team of customer service specialists
- Enabling a dedicated toll-free phone number
- Making an online Help Center with Frequently Asked Questions available to customers
- Web-based customer inquiry and feedback with email support 24x7x365, with response times in less than one business day.
Marketing and Promotions Support
- Managing Google analytics and Google adwords accounts
- Providing world-class email marketing management
- Identifying and executing on potential promotions
Contact i5 today to learn more about our e-commerce solutions!
